Knowledge Base

Troubleshooting

The Ingenico iPP320 may have difficulty with transactions due to connection issues, initial card reader settings, or a recent card reader update that didn’t install correctly.

Troubleshooting

Issue a refund for returned items without having to reimburse credit transactions or dispense cash using store credit.

Troubleshooting

The Lane 3000 may have difficulty with transactions due to connection issues, card reader settings, or a recent card reader update.

Troubleshooting

Bluetooth devices can experience connectivity issues, causing interruptions and delays during payment processing.

Troubleshooting

With Bluetooth devices, some connectivity issues can arise.

Troubleshooting

If there are internet connectivity issues or problems with your register the connection with the network may be interrupted and your iPad may go into Offline Mode.

Troubleshooting

Bluetooth devices can experience connectivity issues, causing interruptions and delays during payment processing.

Troubleshooting

With Bluetooth devices, some connectivity issues can arise.

Troubleshooting

This article guide you through troubleshooting your Newland N910.

Troubleshooting

This article will provide troubleshooting steps for the Poynt C when a SIM card is having issues connecting to the LTE/Wireless network.