talech Register User Guide - North America

Welcome to talech! Thank you for selecting talech as your new Point of Sale solution.

Orders & Menu FAQ

These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.

Welcome to talech! Thank you for selecting talech as your new Point of Sale solution. We look forward to helping you run your business better.

Look out for an email from us with your talech login credentials. If you purchased Assisted Set Up, your dedicated Onboarding Specialist will call you.

Table of Contents


Accessories set up:

Get to know your device

You may have the dual-screen talech Register with the customer facing display (top) or you may have the single-screen talech Register (bottom left). If you have a detached customer facing display (bottom right), it will only connect to the single-screen talech Register.


talech register and customer facing display 

 

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Shown are the cords you may need for your set up.

 

Note:
  • You may receive additional cables that are not needed at this time or may not need at all.
  • Peripherals may be different than the ones shown in this user guide. Please search for your hardware on help.talech.com
  1. talech Register power cord
  2. Detached customer display cord
  3. Kitchen printer power cord
  4. Cash drawer cord
  5. Ethernet cord
  6. talech Register device table mount
  7. Card reader USB cord
  8. Receipt printer power and USB cord

cords that may come in the box. 

 

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Open the device

Note: The screen can tilt up or down to allow better access to the front panel.

Remove the tape to initially release the front panel of the stand. To close the panel, use the provided Phillips-head screwdriver and screw. Screw is placed in the center of the panel, shown in the image on the left.

 


talech Register with panel open. 

 

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Connect accessories

All purchased accessories will be connected using the ports inside the front panel.

Points of interest

  1. Detached customer facing display
  2. Power cord
  3. 24 V. Red USB ports (2)
  4. Blue USB ports (4)
  5. Ethernet cable

 

ports on the talech Register.

 

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Connect the power

Once the front panel is open, connect the power to the talech Register by following the steps below.

  1.  Route the power cable through the hole in the bottom of the stand.
  2. Route the power cable through the cable clip.
  3. Connect it to the power cable.

 

talech register with power cord plugged in

 

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Power on the device

The device will turn on automatically after it is plugged in. If the device has been manually powered off, you can turn it back on using the power button behind the display. 

 

power button 
Power button on back of talech Register

power up screen on talech register 
Start screen after powering on

 

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Connect to the internet

Ethernet (preferred)

talech recommends using an Ethernet connection to a Wi-Fi connection. 

  1. Connect the Ethernet cable into your router. Your make and model of router may vary.

Ethernet cord plugged in to the port 
 
  1. Connect the Ethernet cable into the Ethernet port on the front panel of the talech Register. 

Ethernet port on talech register. 

Wi-Fi (optional, not preferred)

If you cannot connect to the internet using the Ethernet cable, you can always connect using a wireless signal you have access to.


wi-fi screen on talech register 
 

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Complete device setup

There are no actions required from you for these steps. Once the device checks for updates and device details, the talech application will launch automatically.

 

set up screen on talech register

 

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Log in

Once the talech admin login screen appears, enter your email address and talech password. This password can be found in an email from talech, titled ‘Welcome to talech’.

  • If you have already reset your password, sign in with your updated password. 
  • If you have not reset your password, you will be able to on the next screen. Follow the steps shown on your screen to complete your account setup.

sign in screen on talech register 

 

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Connect the Lane 3000

  1. Take the USB cable included with the Lane 3000 card reader and plug in the HDMI side into the card reader.
  2. Plug the USB side of the cable into a red 24 V USB port on the talech Register.
Important! Each time an accessory is connected, a pop-up message appears asking you to accept granting the device permissions on talech Register. Accept device permissions or the accessory won’t work.

 

lane 3000 cable   lane 3000 

 

port on talech register 
USB connection to talech Register

 

Follow the instructions under USB Connection in the article Lane 3000 Overview and Setup Guide to complete the card reader setup.

 

Important! You’ll need to perform a one-time update of the card reader during your first transaction which could take up to an hour. Plan on performing a test transaction to allow the card reader update.   

 

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Load Receipt Printer Paper

Below are the instructions to load the printer paper into the receipt printer. Please make sure the paper roll is facing the correct way.

  1. Press down on the lever to the left to open the printer hatch.

receipt printer with button for hatch pointed out 

 

  1. Load the paper as shown below with the paper positioned exactly how it looks in the image.
  2. Close the hatch.

 

receipt printer with paper roll and hatch open

 

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Connect receipt printer

 

  1. Use the included USB cable to connect the receipt printer to one of the 4 blue USB ports in the talech Register.

 

usb ports on talech register 
talech Register

  1. Connect the USB-C end of the cable to the back of the receipt printer in the USB-C slot.  

 

Receipt printer port view

 

  1. Press the power button on the printer.
  2. Make sure to accept all permissions on the talech Register screen. 
Important! Each time an accessory is connected, a pop-up message appears asking you to accept granting the device permissions on talech Register. Accept device permissions or the accessory won’t work.

 

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Connect cash drawer

Use the included cable to connect the end labeled “cash drawer” to the cash drawer and the end labeled “printer” to the printer in the port Cash Drawer/Buzzer.

 

cash drawer

 

Receipt printer port view

Receipt printer (back view) where cord end labeled “printer” is connected

 

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Connect Barcode Scanner

 

barcode scanner

Follow the instructions under section Connect scanner to talech Register in this article: Star Micronics HR2081BT Scanner Set Up

 

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Connect optional customer facing display

This customer facing display will only connect to a single screen talech Register. Please use the included USB-C cable.

 

customer facing display

 

talech register port for display 
talech Register

 

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Load kitchen printer paper

Skip this step if you are not using a kitchen printer. Below are the instructions to load paper into the kitchen printer. Please make sure the paper roll is facing the correct way otherwise the printer will jam.

  1. Slide up the indicated latch to open the printer.

 

printer with latch pointed out

 

  1. Load the paper as shown with the paper positioned exactly how it looks in the image.
  2. Close the hatch by pushing down on both sides of cover.

 

printer hatch open with paper roll

 

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Load kitchen printer cartridge

Open the front cover of the kitchen printer. Place cartridge in the orientation shown. You can use the small black knob to tighten the cartridge ribbon. Close the front cover. 

 

printer with cartridge going into slot

 

cartridge loading into the printer

 

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Connect kitchen printer to power and router

Router

Use the included Ethernet cable to connect one end to the kitchen printer and the other end to your network router.

 

Note: The kitchen printer needs to be connected to the same router as the talech Register.

 

ethernet cable plugged into router 
Ethernet cable
 

Power

Connect power cable and power on the device. Wait until your printer shows a steady green Ready status light and no Error light.

 

printer power and error buttons 
Power switch

 

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Connect printers to talech Register

  1. On the main screen after you log into talech Register, select Back Office
  2. Select Settings > Printers > Auto Detect.

If the kitchen printer is not detected in a couple minutes, you can manually add the printer by tapping the + button on the top right corner (instructions below).

 

register showing the back office settings for printer

 

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Connect kitchen printer manually

To manually add your kitchen printer, you need the IP address. 

  1. Turn off the kitchen printer. While holding the Feed button, power the printer on.
  2. After 2 seconds, release the Feed button.
  3. A few sheets of paper will print. The IP address is located at the bottom of the last page.

 

printer power and error buttons. 
Feed button

 

receipt with IP address on it 
IP address location

 

Note: The kitchen printer should be connected using a static IP address. It will show as No Server -> Static on your printed sheet. If the IP address is not static, finish manually setting up the printer and then follow the instructions under Assigning a static IP address in article Star Micronics Troubleshooting
  1. From Back Office > Settings > Printers select the + button in the top right.
  2. Enter a Printer Name.
  3. Type in the IP address from the paper into the IP Address field.
  4. Select the printer model from the Printer Model dropdown.
  5. Select Save.

 

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Need more help?

  • talech training & device support (24/7): 1-888-995-1998
  • Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura