These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.
talech is excited to introduce the table layouts for our customers using our Android hardware. Of note, some devices have a portrait screen with a less space than that of the landscape equivalent. Learn about some of the differences between these two layouts below.
This feature is only available to customers using talech Premium.
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Settings
When using the table layout, it is It is recommended to set Warning Times and Over Times should your restaurant have this policy.
Navigate to the 'Back Office' > 'Settings' and select 'Tables' from the options. From there, you can then choose the Warning and Over time amounts in minutes.
Portrait devices
- Poynt P61
- Poynt 5
- Moby M70
Room Overview
From the Dashboard you can select 'Tables' and this will bring you to the rooms view. From here you can edit and set up the rooms and tables within a specified room using the button. You can start an order by pressing
or refresh the order view by pressing
.
Once all of the rooms are set up to your specifications, you can find them on this page moving forward.
Room Layout
Once you have selected a room you will see:
- All Available Tables.
- Seated tables.
- Tables that are past the set Warning Time.
- Tables that are past the set Over Time.
- A table summary which the number of tables in each status.
When looking at the rooms, you will see a simplified list view enabling a quick table overview on portrait devices.
You can also use the button to add more tables to a room or the
button which will edit the tables in a room.
Selecting a table
When you select the button in the top right of the screen, you will be redirected to a new screen which will prompt you to start an order. Next, you will select which table you wish attach an order to from a drop down list.
From this screen, you can also set the number of Guests and the order type as well as any other notes that are needed. When finished, select the 'Start Order' button at the bottom of the screen.
Landscape Devices
- Moby M100
- Moby C150
- talech Register
Landscape devices offer additional space allowing these devices to feature table set up.
Room Overview
On landscape devices, the room overview will display with the rooms you have set up, you can edit these using the edit button if you wish to add more rooms. You can also create an order using the
button and choose the table to attach it to from the drop down.
Rooms
From within the room, once you have selected it, you will see the status of the rooms on the left of the screen as well as all of the tables in the layout that have been set up with the table numbers attached. You can edit this at any time using the edit button .
You can start an order from here by selecting the button or simply tapping on the table that wishes to start an order.
Things to note
Here are a few notable differences across the devices
Customers
On Android, you cannot attach a customer prior to starting the order. On an iPad, after selecting a table, you can search for an existing customer or add a new customer to the order prior to pressing 'Start Order.'
Table Creation
Unlike in iOS, the table name/number is not automatically generated. When creating a table within a room, you must enter the table name manually.
Custom Table Name
Previously, in an open orders you could add Custom Table Names. Now, to add a Custom Table Name, you must first select a table. To do so, click the Table field and select from the list of tables that appear.
Table Sizes (landscape only)
The size of the tables are different based on which device you use. This means that if an iPad and a Moby M100 are used at the same time, the sizes of the tables will be different. We highly recommend sticking to one device when using a table layout for a better experience.
Default View
There is a different default view between Landscape and Portrait devices
Landscape
After selecting a room in Table Layout, the default view will be set to "All Tables."
Portrait: After selecting a room in Table Layout, the default view will be set to "My Tables."
There is a toggle at the top of the screen in which the user can differentiate "All Tables" to "My Tables."
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Still have questions? Or want to learn more? Schedule a call with our talech Onboarding Post Go Live Services group. Let us help you make the most of this feature to benefit your business! Click here to schedule a call: https://go.oncehub.com/talechpostlivehelp. |
Need more help?
- talech training & device support (24/7): 1-888-995-1998
- Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura