These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.
In the talech app you can add customers to orders open orders or closed orders.
Retail accounts can load previous days' transactions from the Orders > Closed view.
The past few thousand transactions are available for Service and Retail accounts. Restaurant accounts can only see the current business days' orders.
This article applies to the following:
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Adding a customer to an open order
| Please note: Adding a customer profile is not required to complete a transaction. This is an optional feature used to track customer data. |
- Navigate to the order list by selecting Orders in the top right of the Register.
- Select the order you wish to modify from the list.
- Near the top of the screen, there is an open field labelled Customer.
- Tap this area and a keyboard will appear. Enter the customer's name and tap on search.
If there are no results are found, press Add Customer to create a customer profile.
Adding a customer to a closed order
Once an order has been closed you can still attach a customer from the Closed Order Screen, even if a customer was not added during the order creation flow.
- Navigate to the order list by selecting Orders in the top right of the Register.
- Then select Closed at the top of the screen.
- Select the appropriate closed order and you will notice the Customer field.
- Tap the order to open it and enter the appropriate customer information in the blank Customer box.
| Note: There is employee permission for users that blocks this feature. For more information on employee permissions, click Employee Permissions Breakdown. |
Need more help?
- talech training & device support (24/7): 1-888-995-1998
- Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura