These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.
When merchant accounts are set up, there is an option available called auto settlement.
Auto settlement is when a batch of transactions are settled automatically at a specific time.
If your account is not set up with the auto settlement option, you will need to manually settle transactions from your device. Depending on where the transactions have been processed on your Poynt device, this can look different, and this article will explain how to settle transactions in each way.
Important note: Retail accounts are set up with the auto settlement setting automatically, so no Settlement tab will appear in the talech Register app.
To settle within the talech app
- Enter the register app in your Poynt device select Back Office > Settlement. You will see details of unsettled transactions here, including tips. Please make sure your tips are entered before settling.
- When all tips have been entered, you can click the 'Settle Transactions' button at the top of the screen.
To settle within the Poynt settlement screen
In the event any transactions have been run outside the talech Register app, you will need to settle these through the Settlements screen on your Poynt.
You can do this by following the steps below.
- From the Poynt home screen, click into the Settlement section.
- In this screen, you will have different options Settle, Transactions, Batch History and Reports. You can click into the Transactions option to review the batch history and enter in tips. Please make sure these are entered before settling.
- When the tips have been entered and you are ready to settle, select the Settle option and settle from there.
Additional Information
You can settle from a computer or the device for Poynt Register settlements. However, if you are settling within talech, this must be done from the talech Register app. It cannot be done on talech.com.
If you use both the talech Register app and the Poynt Register app simultaneously, we recommend settling manually on the two apps daily to ensure your batches are correctly processed and your reports reflect daily amounts correctly.
The timing of the deposit into your merchant account is dependent on your processors settings - if you have any queries about that please get in touch with your processor.
Need more help?
- talech training & device support (24/7): 1-888-995-1998
- Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura