How to Process Credit/Debit Card Payments on talech Mobile and talech Terminal

The talech Mobile and talech Terminal app offers you the ability to accept payment types for credit/debit card, cash, gift, and other.

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These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.

The talech Mobile and talech Terminal app offers you the ability to accept payment types for credit/debit card, cash, gift, and other. This article addresses how to process a payment for a credit/debit card by either using a connected card reader or manually inputting the card information. 

This article applies to the following:
 
Register Type
  • Mobile
  • Terminal
Region
  • USA
  • CA
Tier
  • Mobile/Terminal
Business type
  • Restaurant
  • Retail
  • Service

 

In this article

Pre-transaction steps for talech Mobile

 

Before processing a payment with a card reader, the talech Mobile app must first be paired with a Moby 5500 (Moby 5500 Set Up with talech Mobile) or Link 2500 (Link 2500 Set Up with talech Mobile) card reader, depending upon your region. After the card reader is paired, run a test transaction (How to Run a Test Transaction on talech Mobile). 

Note: Allow a few moments for the initial transaction to connect and talk with your reader. The next time you process a transaction, it will be much quicker.

Process a credit/debit card payment

Follow the instructions below to process a credit/debt card with a card reader. 

  1. Go to Register in the talech Mobile/talech Terminal app.  
  2. Add the appropriate product/service(s) or use the Keypad at the bottom to manually enter a price.  
  3. Tap the Pay button.  
  4. Select Credit/Debit Card if it’s not automatically selected as the default payment option in the dropdown.
  5. Select Charge.
  6. If Tips are enabled, have your customer select their preferred tip option. 
  7. Tap Done.  
  8. The screen will show the Charge Amount and instructions to Insert, Swipe, or Tap Card while it sends the monetary amount to the card reader.  
  • talech Mobile: Instruct your customer to insert, swipe, or tap their NFC enabled card or phone on the card reader.
  • talech Terminal: Instruct your customer to insert, swipe or tap their NFC enabled card on the Terminal’s reader.

 

Insert, swipe or tap card screen. 
 

  1. If you enabled the signature option for payments, have your customer sign using their finger on the app and confirm. 
  2. A Payment Successful message will appear if the transaction is successfully processed. 
  3. Have the customer select the receipt option of their choice - Text, Email, or No Receipt and enter the appropriate information. 

 

Payment successful screen.

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How to manually enter a card payment

Sometimes, there may be a need to manually enter card information in your talech Mobile or talech Terminal app to process a payment. This may happen if your card reader has issues connecting to your app or the customer/physical card is not present to insert, swipe, or tap for payment.  

Manual card payment 

The following steps will guide you through manually entering a card.

  1. Go to Register.  
  2. Add the appropriate product/service(s) from the Menu or use the Keypad at the bottom to manually enter a price and select Add.  

 

Menu with items in cart and the keypad screen with amount keyed in. 
 

  1. Click the Pay button. 
  2. Select Credit/Debit Card as the payment option from the top dropdown. 
  3. Tap Manual card entry under the Enter tender amount. 
  4. If Tip is enabled, select the appropriate tip option per your customer's request and select Done. 

 

Payment selection screen and the add a tip menu.

 

  1. Indicate if the cardholder is present or not present for the transaction.
  2. Select Continue.

 

Cardholder present or cardholder not present screen at checkout.

 

  1. Enter the following on the Manual Card Entry form: 
    • Card Number 
    • Expiration Date 
    • CVV 
    • Zip Code 
    • First Name (Optional) 
    • Last Name (Optional) 
  2. Select Charge in the top right-hand corner. 
Note: If card details are incorrect, a popup will appear stating Payment Error with a code. Please confirm the card details are correct with your customer.


Manual card entry screen. 
 

  1. If you enabled the signature option for payments, have your customer sign using their finger on the app and confirm.  
  2. A Payment Successful message will appear. 
  3. Have the customer select the receipt option of their choice - Text, Email, or No Receipt and enter the appropriate information. 

 

Payment successful screen. 
 

  1. The talech Mobile/talech Terminal app will return to the Register screen.  
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What information is required to manually enter a card 

When manually processing a card, we require the following information for the transaction: 

  • Cardholder verification (cardholder present/cardholder not present)
  • Full Card Number 
  • Expiration Date 
  • CVV (Security code) 
  • Billing Zip Code 

Providing the customer's first and last name is optional but may be beneficial if you need to find their receipt based on their name. If any of the required information is incorrect, the card will be declined. 

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Need more help?

  • talech training & device support (24/7): 1-888-995-1998
  • Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura

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