These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.
The Moby 5500 is a small handheld card reader that is compatible with talech mobile but now also is compatible with the talech register on iPad.
This article will bring you through pairing with the talech register – you can refer to the steps for talech mobile here Moby 5500 Set Up with talech Mobile.
At this time the Moby 5500 is only compatible with Elavon processing.
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Setting up your Moby 5500 with a talech Register
Before beginning the pairing process ensure that your Moby 5500 has been charged for at least 2-3 hours.
- From your iPad go to the Settings app.
- Ensure Bluetooth is toggled to the 'On' position.
- Turn on the Moby/5500 by pressing and holding the power button at the top of the device until a red light appears next to it.
- Release the power button then there should be a flashing blue light next to the red power light. Congratulations – your Moby/5500 is now in pairing mode!
- On your iPad navigate to the talech app dashboard and select Back Office.
- Select Settings > Card Reader > Select Moby/5500.
- Tap on Pairing Instructions and swipe left for instructions.
- Confirm that numbers on your iPad match the 8 digits Serial Number found on the back of the Moby/5500, press and release the power button on the Moby/5500 immediately after. When you’re ready tap Start Pairing.
| Note: It will spin for about 20 seconds and provide you an on-screen pairing request. Confirm the number, once it is confirmed, it will connect after 10-15 seconds. |
- Perform a test payment.
Frequently Asked Questions (FAQ) about Moby 5500
Will the Moby 5500 power off while being charged?
No, the device will remain on during the charging process.
Does the Moby 5500 have a sleep mode?
Yes, the device will turn off after 5-10 minutes when not being used.
How do I wake up the Moby 5500 if it is turned off or in sleep mode?
You can manually turn on the device by pressing the small black power button.
Need more help?
- talech training & device support (24/7): 1-888-995-1998
- Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura