talech Terminal Quick Start Guide

Thank you for selecting talech Terminal as your new Point of Sale solution.

Hardware & Printers FAQ

These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.

Thank you for selecting talech Terminal as your new Point of Sale solution. 

 

Angled view of terminal device. 
 

 Look for an email from talech that says, ‘Welcome to talech: Get Started Here!’ with your talech login credentials. 

In this article

Getting started

talech Terminal

Power on and connect to Wi-Fi

Sign in

Complete onboarding checklist

Transactions basics

Run a transaction

Refund a transaction

Return an item from an order

Settings

 

Getting started

talech Terminal

 

 

Terminal diagram.


 

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Power on and connect to Wi-Fi

  1. Press the Power button to turn talech Terminal on. The talech Terminal app automatically launches. 


wi-fi settings.  

 

  1. After powering on, you are prompted to connect to Wi-Fi. Select Wi-Fi to select your network. 
Note: If an Input password screen appears, contact support for the code. 
  1. Select your Wi-Fi connection and enter your Wi-Fi password. 
  2. Select the Wi-Fi/back button to return to the talech Terminal app. 
  3. Select Next


Wi-fi connected screen.  

 

If the Wi-Fi settings don’t automatically appear

  1. Swipe down twice from the top of the screen and select the gear icon Gear icon. in the bottom right.
  2. An input password screen appears. Contact support for the code. 
  3. Select Network & internet.
  4. Select Wi-Fi and select your Wi-Fi connection.
  5. Press the back button Back icon. multiple times until you return to the talech Terminal app. 

 

Note: To use the preinstalled SIM card instead of Wi-Fi, select Continue with cellular data. Using a SIM card is only an option if you ordered the Terminal with our SIM card. You cannot use your own SIM. When powered on, it will connect automatically. Refer to the talech Terminal Troubleshooting article for help help with SIM card issues. 
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Sign in

Once connected to the internet, the Sign In screen appears. 

  1. Sign in with your talech credentials from your welcome email. 
  2. Once signed in, you are prompted to create a new password. Enter a new password and select Next


Change password screen.  

 

  1. After creating a password, you are prompted to create a PIN. Enter a 6-digit PIN and select Next
  2. Select the Terms and Conditions and Privacy Policy to read through each. When ready, select Agree and Continue

 

Create PIN screen.


 

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Complete onboarding checklist

Next, an onboarding checklist appears to walk you through the settings of the talech Terminal app. 

  1. Select the chevron to the right of the setting to expand and view a description. 
  2. Select Continue to open the setting and choose a preference. 

Once complete, talech Terminal is ready to use!

 

Note:
  • Depending on what is selected for the Landing View, additional settings may be hidden (e.g., if Keypad is selected for Landing View, Create an Item and Create a Tax will be hidden). 
  • Selecting Skip all, I’m good! at the bottom will close the checklist. Each setting then needs to be accessed from the Dashboard > Settings

 

Onboarding checklist screen.

 

 

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Transaction basics

Run a transaction

  1. From the Dashboard, select Register
  2. Add an item to the cart via the menu or use the keypad to manually add an item price. 
  3. Select Pay at the bottom of the screen. 
  4. Select a payment method. 
  5. Select Charge

Complete the payment based on the payment type selected. 



Add item via menu and add item via keypad screens.  

 

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Refund a transaction

A refund re-opens the order so that a different payment type can be used.

  1. From the Dashboard, select Orders.  
  2. Select the Closed tab.  


Orders screen.  

 

  1. Select the order you want to refund. 
  2. Select Refund at the bottom of the screen.  
  3. Confirm the payment to refund (depends on how the customer paid).


order details screen.   

 

  1. Select Refund again to reopen the order to process the transaction under a different payment type.


Refund details screen.  
 
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Return an item from an order

A return refunds the money paid for an item but keeps the order in closed status.

  1. From the Dashboard, select Orders
  2. Select the Closed tab. 

 
Orders screen.

 

  1. Select the order you want to return an item from. 
  2. Select Return at the bottom of the screen.

 
Order details screen.

 

  1. Put a checkmark next to the item(s) that need to be returned. 
  2. Select Refund
  3. Confirm the payment to refund (depends on how the customer paid).
  4. Select Refund again to complete the transaction. 

 
Refund details screen.

 

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Settings

Preferences

  • Landing View: Choose the view you wish to see when you sign in.  
  • Register View: Choose whether you see your menu/catalog or keypad by default when selecting Register. 

Connectivity

Change network/Wi-Fi settings. If prompted to input a password, contact support for the code. 

Payments

  • Default Payment Type: Set the default payment type. 
  • Debit Type: Select how debit card payments are processed. 
  • Require Signature: Set a signature requirement for all purchases or for purchases over a set amount. 

Taxes

Create a tax to add to your products. 

Service Charges

Create service charges to add to your order types. 

Tips

Enable or disable tips or set suggested tip amounts or percentages. 

Invoices

Set your default term, starting invoice number and select online and partial payment settings. 

 

Settings screen.

 

For additional settings not available in the talech Terminal app such as language, time zone, brightness, see the talech Terminal Settings aritcle.

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Need more help?

  • talech training & device support (24/7): 1-888-995-1998
  • Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura