Surcharging

Lower your business's credit card costs by enabling surcharging, allowing you to pass fees to customers.

Orders & Menu FAQ

These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.

Lower your business's credit card costs by enabling surcharging, allowing you to pass fees to customers. Customers can then choose to accept these charges or use another payment method.

 

Notes: talech surcharging is:
  • Only available in the U.S, is limited to credit transactions and can only be charged where applicable by law.
  • Only available to net new merchants, not existing Elavon or talech merchants.
  • Only Compatible with the following:
    • Mobile iOS/Android with Link/2500
    • talech Register Android with Lane 3000
    • talech Register iOS with Link/2500 or Lane 3000
    • talech Terminal
    • Invoicing
    • Online ordering

 

 

Learn more about Surcharging and your talech solution via the articles linked below.

 

Mobile device with surcharge transaction and card reader. 

On-the-go solutions

Surcharging on talech Mobile

Surcharging on talech Terminal

 

Point of sale device and card reader. 

Brick and mortar solutions

Surcharging on talech register

 

Online purchase confirmation screen. 

Online solutions

Surcharging on talech Online Ordering

 

Surcharging FAQ

My Surcharge plan is incorrect. How can I resolve this?

If you were boarded with the wrong talech Credit Card Surcharge plan (i.e., wrong percentage, or Elavon managed vs. merchant managed), please contact your Elavon Sales rep. 

The surcharge percentage isn't what I want it to be.

If your talech Credit Card Surcharge Percentage is incorrect, please contact your sales rep. 

My Surcharge is not being applied to my transactions. How can I fix this?

If Surcharge is not being applied to your transactions, please contact talech support at 1-888-995-1998.

I want more notifications for customers to let them know I have implemented a surcharge.

If you require additional credit card surcharge notification decals, please contact Elavon customer care at 1-800-725-1243.
 

Need more help?

  • talech training & device support (24/7): 1-888-995-1998
  • Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura

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