Paychex Integration FAQ

This article outlines common questions and answers with the integration of Paychex payroll services with talech Point of Sale (POS).

Account & Settings FAQ

These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.

This article outlines common questions and answers with the integration of Paychex payroll services with talech Point of Sale (POS). It addresses key features and concerns during the integration process, aimed at facilitating a smooth and efficient setup. 

 

This article applies to the following:
 
Register Type
Region
  • USA
Tier
  • Starter
  • Standard
  • Premium
Business type
  • Restaurant
  • Retail
  • Service

In this article




 

Q1.What do I need to prepare before integrating Paychex with talech POS?
A.
Ensure you have active accounts on both Paychex and talech. Confirm compatibility of all hardware and software. Have administrative access ready for both platforms. 

 

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Q2.What benefits does the Paychex integration with talech offer? 
A.
There are several benefits:  
  • Streamlined payroll directly from your point-of-sale data.  
  • Automated time tracking linked to payroll.  
  • Simplified compliance with tax regulations. 

 

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Q3.What information is exchanged between Paychex and talech? 
A.
Employee hours and payrate from talech to Paychex along with employee details. 

 

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Q4.How do I initiate the integration of Paychex with talech? 
A.
Log in to talech.com. Select Integrations > Paychex from the left navigation menu. Enter your 8-digit Paychex Client ID in the Get Started section. Select Agree and continue and follow the prompts through the setup. Refer to the article Paychex Integration with talech for complete setup instructions.  

 

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Q5.What should I do if I encounter integration errors? 
A.
Verify internet connectivity and user credentials. Contact Paychex support if the issue is occurring on your Paychex account. Contact talech support based if the issue is occurring on your talech account. 

 

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Q6.How long does the integration process take? 
A.
The setup should complete within a few minutes. 

 

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Q7.How is employee data synchronized between Paychex and talech? 
A.
It is a 2-way sync. Upon first synchronization, new employees will be synced to Paychex and employees in Paychex are matched with talech via our employee matching tool. Once all employees are matched via the integration setup, existing employees are synced across Paychex and talech every hour. 
After the integration, new employees need to be added to Paychex and talech to ensure data is synced.  

 

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Q8.How are time sheets handled in this integration? 
A.Timesheet synchronization is an automatic process. Once a pay period ends, there is one day to review the information before it is sent to Paychex. The latest time sheet synchronization date can be viewed from the dashboard found by navigating to talech.com > Integrations > Paychex.   

 

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Q9.How can I manually add or update employee information? 
A.
Add or edit employee details directly in Paychex and ensure to update talech to maintain data consistency. 

 

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Q10.How do I confirm the integration is functioning correctly? 
A.
Verify payroll data is correct in Paychex prior to submitting the payroll.  

 

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Q11.
What if data is not syncing properly between systems?
A.
Try a few things:  
  • Check the configuration settings from talech.com > Integrations > Paychex.  
  • Delete the integration and set it up again.  
  • Contact support if discrepancies continue. 

 

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Q12.Who should I contact for ongoing issues or support? 
A.
For payroll issues, reach out to Paychex support. For talech account issues, contact talech support. For integration issues, both supports may need to be consulted. 

 

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Need more help?

  • talech training & device support (24/7): 1-888-995-1998
  • Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura

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