These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.
As a business owner with multiple locations or separate business types, our multi-location account offers you a convenient way of managing your sites or enterprises with a single login and certain shared features.
This article will show you the various options available as a multi-account owner.
| Note: When logging in, the primary location you selected during the initial account set up will be your default location. Once the primary location is set it cannot be changed. |
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Table of contents
- Shared vs linked account types
- View multi-location accounts on talech.com
- View multi-location accounts on talech Register
- Keep your shared multi-stores aligned with multi-location synchronization
Shared vs linked account types
You have two account options for connecting your businesses: shared multi-store or linked multi-store. Each has unique benefits depending on your business type. Refer to the table below for a summary of the differences between the two.
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Feature
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Shared multi-store
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Linked multi-store
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Shared customer list
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Yes
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No
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Single login email
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Yes
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Yes
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Shared employees – employees can work across multiple locations without the need to be individually added to each site.
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Yes
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No
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Shared loyalty across locations
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Yes
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No
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Location selection prompt upon login to point-of-sale
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Yes
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Yes
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Separate location reporting
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Yes
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Yes
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Ability to reverse multi-store setup
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No
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Yes
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| Important! In some cases, there have been issues affecting the feature sync across locations for some merchants. If you experience any issues with features or data not syncing or setting up correctly across your multi-stores, contact support via one of the options listed here: Contact Us - talech Support Options. |
Which account type is right for you?
Shared multi-store may be right for you if you have multiple locations of the same business.
For example, if you own a coffee shop with three locations, using a shared multi-store allows you to easily manage your loyalty program, customer lists, employees, and data across all your shops. This way, you create a seamless experience for your customers and streamline your operations.
Linked multi-store may be right for you if you own two or more independently operated businesses.
For example, if you own a car repair shop and a laundromat, using a linked multi-store allows you to separately manage each business’s unique customer base, products, and reporting.
Interested in switching your account type?
If you have questions on which account type you have or if you’d like to convert to a different account type, contact support@talech.com.
| Note: Only a linked multi-store can be changed to a shared multi-store. A shared multi-store cannot be changed to a linked multi-store. |
View multi-location accounts on talech.com
- Log in to talech.com as an admin.
- Select the individual location using the menu dropdown in the top left.
Refer to the table below on how each part of talech.com works with a multi-Location account.
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Feature
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How it works
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Reports
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Each report is available on a location basis for each account type (shared or linked).
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Orders
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Orders are separated by location.
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Customers
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Shared multi-store: Customers are shared by all locations. Updates made to one location are updated to all.
Linked multi-store: The customers and house accounts will remain separated by location.
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Invoices
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Invoices are separated by location.
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Items
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For retail and restaurant business types: Using the sync feature, certain items (products, discounts, categories, modifiers, variations, gift cards, suppliers) can be synced across your locations. For more information on this feature, refer to Multi-location product sync.
For service business types: Services are unique to each location and can’t be synced.
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Settings
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Most settings need to be configured on a location-by-location basis. The exceptions are employees, loyalty, gift cards and house accounts.
Shared multi-store: Employees can have access to multiple locations as well as differing roles at each location. Loyalty, gift cards and house accounts are shared across locations.
Linked multi-store: Employees, loyalty, gift cards and house accounts are separated by location.
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View multi-location accounts on talech Register
When you log in to the talech Register application as the admin or owner, you are prompted to select a location.
- All register functions, orders, and back-office settings will be specific to that location.
- For reports and timesheets, use the store selector to view the information specific to that location.
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Keep your shared multi-stores aligned with multi-location synchronization
If you are using a shared multi-store account, there are three key features to maximize its potential. These features help keep your employees, roles, and products in sync, so you don’t have to manage each one independently.
Here are links to articles explaining each syncing feature.
Sync products
Follow the steps in this article to set up your products with an item # and then save changes and sync across locations: Multi-location Product Sync.
Sync employees
Use this article to create new or edit existing employees and assign them to multiple locations: Create or Edit an Employee.
The sync feature is under the section Location & Roles in the new/edit employee form.
Sync employee roles
Take a look at the instructions in this article to create new or edit existing employee roles and add them to your other locations: Create and Edit Employee Roles.
See the For multi-store accounts steps under the section Create an employee role.
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Need more help?
- talech training & device support (24/7): 1-888-995-1998
- Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura