These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.
Restaurant and Service accounts can add tips to their transactions. These accounts are generally encouraged to settle manually at the end of the business day.
Depending on your register type and payment processor settings, transactions may settle automatically, or you may manually settle at the end of your business day. This article will show you how to manually settle, if available on your device, or provide information on when transactions settle for automatic settlement.
Note: If auto-settle is turned on, the batch will settle whether there is a network connection or not.
This article applies to the following:
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In this article
Settle Credit Card Transactions manually
This process is only available to Register on iPad, Poynt, Moby, or talech Register. For talech Mobile and talech Terminal, see the Settlement on talech Mobile/Terminal section below.
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Login to the talech Register App. Select Back Office > Settlement.
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Select Settle Transactions at the top.
- Review the current transactions and hit Submit in the top right corner.
- If the transactions do not have tips, a warning prompt will appear asking you to confirm if this is ok. Select Yes.
- A confirmation window will appear and let you print a copy of your settled transactions.
- Select Done.
| Important! The settlement screen in talech shows the last 5 days of card transactions. Storage of those transactions is subject to your processors' policy. Therefore, it is possible for older transactions to remain in the open batch despite being rolled off from this screen.
Typically, transactions can remain unauthorized without settlement for 1-2 weeks before the authorizations are deleted by the processor. |
Additional Notes
- Designated employees can manually add tips to receipts through the Closed section of the Orders screen, as well as from the Settlement screen in the talech Register App’s Back Office.
- Using the Sign on Device workflow rather than having the customer Sign on Paper can automatically prompt the customer to enter a tip. In this case, the tip is adjusted automatically during checkout.
- Submitting the batch will submit ALL pending transactions, even transactions that no longer appear on the settlement screen in talech that have not been deleted by your processor.
- PIN debit caveat: If your account supports PIN debit, those transactions are reported to talech by your card reader and processor in the same way credit transactions are reported. This means a PIN debit transaction will appear in the settlement screen, however, any attempt to adjust the tip on the transaction will FAIL and the tip field will revert to $0.00. This is due to processing restrictions which require the tip feature to be disabled for PIN debit transactions.
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Settlement on talech Mobile/Terminal
All talech Mobile and talech Terminal accounts (regardless of vertical or tier) are enabled for automatic settlement at:
- North America: 11:00 PM local time
- Europe: 12:01 AM GMT
To change the automatic settlement time for your account, contact Support via chat from the home page of help.talech.com > select Chat with an Expert in the bottom right.
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Need more help?
- talech training & device support (24/7): 1-888-995-1998
- Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura