Log in to your talech account with multi-factor authentication (MFA)

Multi-factor Authentication (MFA) is an upgraded security measure to help protect your account against data theft, identity theft, or other fraudulent activities.

Account & Settings FAQ

These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.

Multi-factor Authentication (MFA) is an upgraded security measure to help protect your account against data theft, identity theft, or other fraudulent activities. By 12/8/2022, your talech account will use 2-step verification as its MFA method to secure your account information.

In this article

    Log in with 2-step verification

    1. Log in to talech.com with your account email address and password.
     
    Computer showing talech log in screen.
     
    1. After logging in, the 2-step verification screen appears and asks for a passcode that was emailed to your email address on record.
     
    Computer showing the talech log in passcode screen.
     
    1. Check your email for the six-digit security code. The code expires after 15 minutes.  

    Please note: If you didn’t receive an email, your email address on file may not be correct. To update your email, go to talech.com↗ and select Chat with an Expert in the bottom right to start a support chat with one of our agents.

    1. Type the security code in the Six-digit code field on the talech log in screen.
    2. Select Continue.
     
    Computer showing talech log in passcode screen.

    You have now successfully logged in with 2-step verification! Your secure login lasts for 8 hours. After that time, you’ll need to follow the 2-step verification process again when logging in.
     
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    Frequently Asked Questions

    What if I don’t get the verification email?

    If you didn’t receive an email, your email address on file may not be correct. To update your email, go to talech.com and select Chat with an Expert in the bottom right to start a support chat with one of our agents.
     
    Computer showing talech.com home page.


     

    What if I don’t have access to my email?

    You’ll need a valid email address in order to receive the security code as part of the 2-step verification process. If you need to update your account email, go to talech.com↗ and select Chat with an Expert in the bottom right to start a support chat with one of our agents.

    The passcode expired. How do I generate a new code?

    The security code generated by the 2-step verification is only valid for 15 minutes. If your passcode has expired, select Send new code on the passcode screen.
     

    Computer showing talech log in page with send new code button highlighted.


     

    Do I have to use 2-step verification every time I log in?

    Once logged in with 2-step verification, you don’t have to provide a code to log in for 8 hours. After 8 hours, you’ll need to follow the 2-step verification to generate a security code to log in.  


     

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    Need more help?

    • talech training & device support (24/7): 1-888-995-1998
    • Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura