talech Customer Loyalty Program

This article will guide you through setting up your talech customer loyalty program with talech register. With talech loyalty you can offer a range of discounts to loyal customers and set multiple thresholds customers can achieve.  

Before you get started, make sure that you have the following:   

• talech Customer Loyalty enabled on your talech account 
• An email address and password to log into talech.com 

In this article

Set up loyalty in Register

Set up rewards in Register

Advanced settings

iPad

Android

Set up loyalty on talech.com

Edit campaign section

Rewards section

Enroll a customer in loyalty

Redeem customer's reward points

Edit a customer's loyalty points

Set up loyalty in Register 

1. Login to talech Register and navigate to Dashboard > Back office > Settings.  
2. Select Loyalty on the left and toggle the Loyalty Program button On.  
3. Enter a name for the loyalty program in the Loyalty Campaign Name.   

 

4. Select Campaign Type to choose what type of discount campaign to create. Not all campaign types are available to EU merchants as noted in the table below.  

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Set up rewards in Register 

1. From Back Office > Settings > Loyalty, select Rewards.  
2. Select the + button to add a new reward.  

3. Complete the fields to create the new reward and select Save when done.  

Repeat this process as many times as you need to create multiple kinds of rewards in the same loyalty program.  

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Advanced Settings 

Depending on the register you have, you will be able to configure different things in the advanced settings area of the loyalty program.  

iOS register

On iOS register, you can set the following options in the advanced settings.  

• Prompt for loyalty number: Display prompt to search for or add a customer to the loyalty program.  
• Minimum purchase amounts for rewards: Set minimum purchase for receiving reward points.  
• Bonus Points on signup: Points awarded when joining.   

These additional settings for iOS register can be set on talech.com in the loyalty section: 

• Maximum points allowed to accrue. 
• Award bonus points on enrollment or after first purchase. 

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Android register 

On Android register, you can set the following options in the advanced settings.  

• Prompt for loyalty card activation after enrolment. 
• Maximum points allowed to accrue. 
• Award bonus points on enrolment or after first purchase. 

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Set up loyalty on talech.com 

There are two main sections to loyalty on talech.com: Edit Campaign and Rewards. Edit Campaign includes all the main settings of your loyalty program including enabling or disabling loyalty. Rewards is where you create rewards or set the point values depending on the campaign type you’ve created.  

Edit Campaign section 

1. Log in to talech.com.  
2. Navigate to Settings > Loyalty.  
3. Select Edit Campaign.  

 

4. In the Choose Campaign Type section, select the type of loyalty program you want to create. Not all campaign types are available to EU merchants as noted in the table below. 

5. Scroll down to the Campaign Settings section.  
6. Complete the settings options for your loyalty program.  

7. Scroll down to the Enable Loyalty Campaign setting and toggle it ON.  
8. Select Save Changes in the top right. Proceed to the Rewards section section next.  

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Rewards section

For Reward Pool campaigns 

1. Select Edit Reward near the bottom right of the Loyalty Campaign settings.  

 

2. Set the cash value of each point when redeemed in the 1 point is redeemed for field. Example: If you set 1 Point = .25 cents, then a customer spending $8 will earn 8 points worth $2 (8 x .25 = 2).  
3. Select Save Changes.

 

For Amount Spent or Number of Visits campaign 

1. Select Add Reward.  

 

2. Name the reward in the Reward Name field. Example: $10 Reward or 20% Off.  
3. Set the number of points required to redeem this reward in the Points to Redeem field.  
4. In the Redemption Value section, select either $ or % and enter a value that this reward will deduct off the order total.  
5. Once done, select Create Reward.   

 

6. If you need to create additional rewards, select the Add Reward button and repeat these steps.

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Enroll a customer in loyalty 

To have a customer take part in the loyalty program, enroll them during checkout.  

1. Select the Customer Name field to fill in their name. Tap on Add Customer to fill in their info. 

 

2. Fill in the applicable contact information for the customer.  
3. Select the Loyalty tab at the top. 
4. Select Join. 
5. Select Save.  

 

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Redeem customer’s reward points 

If a customer has a loyalty offer to redeem, the offer appears after adding the customer to an order and selecting Pay.  

1. In an open order, select the Customer field and search for and select the customer to add them to the order.  

 

2. Select Pay.  
3. Select Redeem on the reward offer the customer qualifies for and would like to use. After selecting, the redemption is applied to the order.

 

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Edit a customer’s loyalty points 

From Register, you can add or delete loyalty points for a customer who is enrolled in your loyalty program.  

1. Go to Back Office > Customers.  
2. Select the customer.  
3. Select the Loyalty tab.  
4. Select the pencil icon to open the edit menu. 

 

5. Enter a value in the points field.  

 

6. Select Done.  
7. Select Add Points to add the designated points to the account or select Remove Points to remove the designated points from the account.  
8. The Current Balance displays the updated point amount.  
9. Select Save.

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Need more help?

• talech training & device support: 1-888-995-1998
• Paytura merchant support: 1-855-4-PAYTURA or contact Paytura