Guest or Kiosk Mode on talech Register

These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.

Guest Mode or Kiosk Mode is a self-service register mode that allows customers to create and pay for their own orders without requiring additional employees. This feature can be used for both Retail and Quickserve accounts.
  

Guest Mode uses existing categories, products, and modifiers. You can eliminate specific categories or items you do not want offered for self-service (such as alcoholic beverages). 

Applies to iPad only.

To create a Guest Mode profile in talech Register

1. Login to the talech Register App as an admin. Select Back Office > Settings.  
2. Select Guests from the side bar.  

3. Select the button in the upper right corner.  

4. In the pop-up window, enter a Guest Name such as Station 1, Self-Check-out, etc. Then, create and confirm a 4-digit pin that will be used to sign into Guest Mode. Lastly, click Save.  

To edit available Categories in talech Register:  

1. Login to the talech Register App as an Admin. Select Back Office > Menu.
2. Select Categories at the top of the menu edit page.   
3. Select a category you wish to exclude from the Guest Mode view.  
4. Select Visible, then select Hide For Guest.  

5. Select Save and repeat as necessary.  

To edit available Products in talech Register

1. Login to the talech Register App as an Admin. Select Back Office > Menu.
2. Search for a product, or select it from the menu edit page.  
3. Select Visible, then select Hide For Guest.  

4. Select Save and repeat as necessary.  

To Login to Guest Mode

1. Sign out to the talech Register App’s PIN login screen.  
2. Enter the 4-digit PIN created for the Guest Mode profile.  

To Logout of Guest Mode:  

1. Tap the power button on the bottom left of the splash screen.  

2. Enter a manager or Admin PIN (this prevents customers or employees from signing out). 

Disable Guest Mode Register Tutorial

By default, the app will begin with a brief tutorial when a user taps Start an Order. This tutorial can be suppressed by turning off the Guest Mode Tutorial Setting.  

1. Login to the talech Register App as an admin. Select Back Office > Settings > Guest.  
2. Toggle off Guest Mode Tutorial.   

Helpful Tips

• You can customize your Splash Screen at www.talech.com under Settings > Business Information > Kiosk Image.  
• Please note: Image restrictions are 1024 x 768 pixels | Max size 2 megs  

• Ensure that all printers are configured properly for Guest Mode.  
  • Customer Printer for receipts.
  • Any Kitchen, Bar, or Expo printers.  
• Ensure the correct card reader is configured properly.  
• Enable Guided Access in your iPad Settings.  

Need more help?

• talech training & device support (24/7): 1-888-995-1998
• Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura