Sorting items by category, position, and course

This article describes steps you can take to customize your guest’s dining experience and keep your kitchen running smoothly using talech Register’s ability to sort items by catego

Orders & Menu FAQ

These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.

This article describes steps you can take to customize your guest’s dining experience and keep your kitchen running smoothly using talech Register’s ability to sort items by category, position, and course.  

This feature is available for Restaurant Merchants who have Premium on their account. Contact Support at 1-888-995-1998 for more information on this feature.  

This article applies to the following:
 
Register Type
  • iPad
  • Poynt
  • Moby
  • talech Register
Region
  • USA
  • CA
  • Europe
Tier
  • Premium
Business type
  • Quickserve

Overview

By default, items list in the order you select them. Our Sort by feature lets you change the arrangement of items based on different scenarios. You will need to update your kitchen printer's setting to support this feature. The following table describes each sorting option and its availability in the standard and premium version: 

  

Sort Option 

Description 

Availability 

By Item 

Generic sort type. Items are listed in the order they're added. 

Standard 

By Category 

Items are sorted alphabetically by their category name. 

Standard 

By Position 

Items are sorted by a position number. Each number represents a customer on the order. 

Premium 

By Course 

Items are sorted under a course number. This is ideal for restaurants that separate item types by appetizers, entrees, and desserts. 

Premium 

 

To begin customizing your dining experience, there are a few steps to follow: 

 

Update the kitchen printer's settings

You will need to update your kitchen printer's setting to support the sort by feature: 

  1. From talech Register, navigate to Dashboard > Back Office > Settings. 
  2. Tap on Printers on the left-hand side. 
  3. Tap on your Kitchen printer's name. 
  4. Tap on Advanced Settings, scroll to Group items on Order Ticket, and place a checkmark next to the appropriate sort option. 
  5. Click Back in the top left corner. 
  6. Click Save. 

  

Sort By Position

  1. From the register view, tap the Sort By field and select Sort by Position. 
  2. Tap on the + symbol to the left of the Sort By field to add positions to the receipt field 
  3. You can tap on each position in the receipt field and record items directly under that position. 
  4. When a position on the receipt is selected, you will see an Edit icon:  
    Tap on this button to delete the position, split the position into a new order and or send the selected position to the kitchen. 

  

Sort By Course

  1. From the register view, tap the Sort By field and Sort by Course. 
  2. Tap on the + symbol to the left of the Sort by field to add courses to the receipt field. 
  3. You can tap on each course in the receipt field and record items directly under that course. 
  4. When a course on the receipt is selected, you will see an Edit icon: 
    Tap on this button to delete the course, split the course into a new order and or send the selected course to the kitchen. 

 

          Smart device showing open order screen on register 
 

 

 

Need more help?

  • talech training & device support (24/7): 1-888-995-1998
  • Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura

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