Split & Merge a Ticket

If you need to separate items from a check and split by position will not work for your needs, you can use talech’s Split & Merge feature.

Orders & Menu FAQ

These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.

If you need to separate items from a check and split by position will not work for your needs, you can use talech’s Split & Merge feature. Split & Merge will remove selected items from one ticket and place them in a New or Existing ticket.

  • For example, A customer sees a friend at a restaurant/bar and would like to pick up the check for their friend, you can use the Split & Merge feature, so you don’t have to swipe the card twice.
Note: Merge is a feature that is only available on talech Premium.

How to do a Split & Merge

  1. From the talech Register App, locate the Open Order that needs to be edited.
  2. Select the Edit option at the bottom. 
  3. Select Split & Merge

 

tablet view of talech register app Edit pop up menu with Split & Merge option highlighted

 

  1. Select the item(s) to remove from the ticket, then select Next
 

tablet view of talech register app displaying Split & Merge options and Next button highlighted

 

  1. You can choose from: 
  • An Existing Order (Move to an existing Open Order). 
  • New Order (Move items to a new order). 

     

tablet view of talech register app Split & Merge to a New Order

 

  1. A confirmation screen will appear: 
  • Select Split to complete the transaction. 
  • Select Back if adjustments need to be made. 

 

tablet view of talech register app Split & Merge menu with options to split or go back

 

Once you have completed your split/merge, you can close out the transactions as normal.

 


Need more help?

  • talech training & device support (24/7): 1-888-995-1998
  • Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura