Edit your orders or individual items in the talech register App. Follow the steps below for details:
- Order edit options.
- Batch edit options.
- Edit Order Notes
Order Edit Options
talech Register Display
| Split & Merge (Premium Required) | Select individual item(s) from an order and apply them to another open order or start a new order with the selected items. Example: If you are picking up a check for a friend, that's on a separate bill/tab. |
| Repeat & Send | Select individual item(s) to be automatically duplicated on the order ticket, and automatically sent to the remote printer. Example: If a customer would like another round of drinks, use 'Repeat & Send' instead of scrolling through the Register to add the items, then send them. |
| Repeat | Select individual item(s) that need to be re-ordered, but not sent to a remote printer. Example: You are printing the bill for a customer and realize that you have not attached the second drink they ordered. |
| Delete | Select individual item(s) to remove from the order. Bulk editing is faster than deleting items individually. Example: For multiple items requiring removal from a larger order, select the items all at once and delete them. You don’t need to swipe each item to the left and confirm the delete. |
| Send / Resend | Select individual item(s) to send or resend to the kitchen. Send example: If you have multiple items to send to the kitchen, but do NOT want to send an entire category at once. Resend example: If an item was sent to the kitchen, but they never received it, you can resend the order without double billing the customer |
| Set Position (Premium Required) | Select individual item(s) to group and assign to a table position. Select the items and choose the positions to set. This can also be done by dragging and dropping in the register. |
| Set Course (Premium Required) | Select individual item(s) to group and assign to a Course. Select the items and choose the positions to set. This is done by dragging and dropping in the register. Example: If you need to send an appetizer as an entrée, you may group the appetizer with the rest of the entrées. |
| Service Charges | Select a non-automated Service Charge to attach to the bill. Service charge rules need to be configured prior to applying it to the order. Note: Automatic Service Charges will not be applied if they do NOT meet the preset requirements (these requirements can be set in the talech back office). |
Batch edit options
- Within an order, select the Edit button in the bottom left. Located above Pay button.
- The actions mentioned in the table above will appear. Select an action.
- Individual or all products can now be selected for the selected action. Once selected, the product will have a blue checkmark on the right.
- Tap Next to carry out your selected action. In the example below, the items are split.
Edit Order Notes
Select the Notes icon and enter notes that apply to the order.
Printing Order Notes
Displaying order notes on the kitchen and customer receipts can be toggled on in the settings.
- In the talech Register App, go to Back Office > Settings > Printers and select a printer.
- When the printer window pops up, select Advanced Printer Settings and toggle on Print Order Notes.
Need more help?
- talech training & device support: 1-888-995-1998
- Paytura merchant support: 1-855-4-PAYTURA or contact Paytura