These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.
PIN debit processing is available for US Elavon merchants using supported card readers. With talech you can customize the behavior of the card reader when a debit card is used at the point of sale.
Note: PIN debit processing is currently only available for US merchants who are processing payments through Elavon and are using one of the following card readers:
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| Important! When pin debit is enabled, auto settlement is required. This setting can be configured by Elavon. |
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This setting is located on the talech Register in Back Office > Settings > General > Payment > Debit Type and consists of 3 options.
- None/No Preference (Default)
- US Common Debit
- Global Network
| Preference | Payment Behavior |
| None | Prompt both Global and US Debit options to give cardholders a choice. |
| US Common Debit | US Debit- Process debit card on PIN preference network (will require customer to enter the PIN). |
| Global Network |
Process debit card on the debit signature network (allows the customer to sign instead of entering PIN).
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The table below showcases an at-a-glance explanation of the settings and resulting card reader behavior.
| Debit Preference | Card Reader Behavior |
| None/No Preference | Upon insertion of a debit card, the reader will prompt the cardholder to choose between US Common Debit or Global Network (Visa, Mastercard, etc.). |
| US Common Debit |
The card reader will auto-select US Common Debit and the payment will be processed as a debit.
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| Global Network |
The card reader will auto-select Global Network and the payment will be processed similarly to a credit transaction.
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*Disclaimer* Some Credit and Debit cards are configured by the issuer as strictly PIN-preference and cannot be run through a signature network. With cards like this, the cardholder will always have to provide their PIN to proceed with the transaction. If the cardholder does not know their PIN, the POS operator will need to manually key in the card number or insert the card into the reader upside down three times. After three failed EMV chip reads, the card reader will fall back to swipe entry, at which point, the card’s magnetic stripe can be used instead of the chip, allowing the customer to avoid the PIN entry.
Need more help?
- talech training & device support (24/7): 1-888-995-1998
- Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura