These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.
This article is designed to guide you through talech unintegrated set up and how it can serve your business.
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In this article
What is an unintegrated set up?
When you use an unintegrated set up with talech, your card reader is communicating with your processor directly, without using the talech app.
What does that mean in practice?
If you ring up your customer's order for $16.50, this amount does not appear on your card reader automatically – as the card reader is separate to talech.
Instead, you must type in the $16.50 on the card reader and the card reader communicates with your processor to charge your customer for the amount.
If the transaction is successful, the customer will be charged, your card reader will communicate the transaction was a success, and you close out the order in talech.
To use talech reporting, it's your responsibility to record the details of the sale – because talech isn’t connected to your card reader. You need to manually record the details to see them within the talech system.
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Set up an unintegrated card reader
- Log in as an admin and navigate to Back Office > Settings > Card Readers.
- Select External Payment Terminal.
You can now process your payments on your card reader. You will see the option to record the transaction details when you select Pay > Credit Card at the end of a sale.
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Troubleshooting tips
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| Card reader not processing transactions | Network connection error |
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Need more help?
- talech training & device support (24/7): 1-888-995-1998
- Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura