Pronto Router Setup Guide

Follow these steps to set up your Pronto router with Elavon Point of Sale.

Getting Started FAQ

These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.

Follow these steps to set up your Pronto router with Elavon Point of Sale.

 

Note: We suggest working with a network professional to ensure all devices (printers, card readers, etc.) are connected to the Pronto router as well as for any network wiring that may be required for this device. 

 

Pronto router diagram showing different ports

 

Before You Begin

  1. Make sure you have:
  • The Pronto router
  • Power adapter
  • Ethernet cable
  • Antennas (included in the box)
  • Look on the Pronto’s packaging or on a sticker attached to the Pronto for the MAC address (e.g. 01:23:45:67:89:ab 00:0C:66: **: **) and write it down.
  1. Contact our support team at 1-888-995-1998 or support@talech.com to finish the configuration of the Pronto. Make sure you have the MAC address ready to provide to the support agent.

Setup

Attach the antennas

  1. The router includes two types of antennas. Locate the two flat antennas (these are for cellular service).
  2. There is a port on both short ends of the router labeled 4G/5G. Screw these flat antennas into the ports on both sides.

 

angled view of router highlighting the 4g/5g port

 

  1. Now locate the other four cylindrical antennas.
  2. Screw these four cylindrical antennas into the four Wi-Fi ports located on the front of the router.

 

front of router highlighting the four wi-fi ports

 

Connect router to modem

  1. Take the Ethernet cable included in the box.
  2. Plug one end into an open port on your internet modem (provided by your internet service provider).
  3. Plug the other end into the WAN port on the Pronto router.

Power on the router

  1. Plug the power adapter into the port on the router labeled DC.
  2. Plug the other end into a wall outlet.
  3. The router will power on automatically. Wait until the router lights show the following before connecting any other devices:
  • Power light: on.
  • WAN light: blinking green
  • SYS lights: solid green.

Install SIM card

If your router came with an Elavon SIM card, follow these steps to install it.

  1. Power the router off by unplugging the power cord from the DC port.
  2. Locate the SIM card slot on the back of the router.

 

back of router highlighting the SIM card slot

 

  1. Insert the SIM card with the chip facing down.
  2. Press firmly until you feel or hear a click. The SIM should be fully inserted – not partially sticking out of the router.
  3. Once the SIM is fully inserted, plug the power cord back into the DC port to power it back on.
  4. A blue light indicates the router is using a cellular connection. If your primary internet connection goes down, the router will automatically switch to cellular within 10 seconds (if cellular service is available).

 

Need more help?

  • talech training & device support (24/7): 1-888-995-1998
  • Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura

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