These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.
This article will provide guidance on how you can complete a full payment refund on an Invoice from talech Mobile.
| Note: This feature is currently only available in North America. |
This article applies to the following:
| Register Type |
|---|
|
| Region |
|---|
|
| Tier |
|---|
|
| Business type |
|---|
|
How to complete a full item Refund on an Invoice
Follow the step-by-step instructions below:
- Select Invoices from the Dashboard of talech Mobile.
- Locate and Select the Invoice by using the scrolling tab bar for Invoice Options, or using the search option.
- From the specific Invoice, Select the
at the top right for more options.
- Select Refund Payment.
- Tap Refund to confirm.
- Once you have completed the refund, you will see a confirmation page indicating a refund has been issued.
| Note: The customer will receive a payment refund in the original payment method. The Invoice defaults to outstanding or overdue and can be paid again. |
To review additional talech Mobile Invoice Support Articles: talech Mobile Invoices
Need more help?
- talech training & device support (24/7): 1-888-995-1998
- Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura