Customer Receipt Settings

The setting controls for customer receipts can be found by going to Back Office > Settings > Receipt > Receipt Options Display .

Hardware & Printers FAQ

These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.

The setting controls for customer receipts can be found by going to Back Office > Settings > Receipt > Receipt Options Display.
 
talech register app back office setting with general setting selected displayed with receipt options display highlighted
 

Options 

There are multiple options to choose from depending on what you would like to include on your receipt. Receipt Options Display is going to provide you with options on how the Customer Receipt prints after a sale. 

There are three options to choose from:  

 Option 
  Description 
Prompt for Options (Default Behavior) 
After payment, a screen will appear asking to Email, Text, Print, or Skip the customer receipt 
Always Print 
After payment, the customer receipt is automatically printed, and the user is returned to the Register 
Never Print 
After payment, the user is returned directly to the Register 

 

Credit Card Payments 

There are some interactions where the customer receipt will, or will not, print due to certain settings requiring a customer signature. 

Some examples of settings that require action from the customer include, Show Tip Line on Credit Card Receipt and Skip Signature under a certain $ amount. Use the table below to see the expected behavior when a customer signature is required.

 
 Option 
 Sign on Device 
 Sign on Paper, Print Merchant   Copy 
 Sign on Paper, Print Merchant, and Customer Copy 
 Prompt for   Options 
 Prompt for   Options 
 Prompt for Options, Print   Merchant Copy 
 Prompt for Options, Print Merchant, and Customer Copy 
 Always Print 
 Print Customer   Copy 
 Print Merchant Copy, Print   Customer Copy 
 Print Merchant Copy, Print Customer   Copy 
 Never Print 
 Don’t Print Copy 
 Print Merchant Copy 
 Print Merchant Copy, Print Customer Copy 
 

Need more help?

  • talech training & device support (24/7): 1-888-995-1998
  • Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura