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When will I receive my point-of-sale (POS) terminal?

Terminals ship after Merchant ID (MID) approval.

Support FAQ

These steps apply to merchants processing through Paytura's Elavon-backed terminal programs.

You will receive your terminal after Merchant Identification (MID) approval. Elavon communicates approval in a welcome email that includes your MID and expected device delivery date.

If there are delays, contact Paytura at 1-855-4-PAYTURA or nharman@paytura.ai with your MID so we can help track shipment for all device types.

Reference: Elavon FAQ — Device setup and support